Dental Office Manager of the Month: Jayna Crooks

May’s “Dental Office Manager of the Month” is Jayna Crooks from Dr. Vincent Faso’s office in West Palm Beach, FL.

Here are Jayna’s thoughts on being a dental office manager and marketing Dental Savings Plans to patients.

What do you enjoy about being a dental office manager?

I love my job because I get to speak to and help all our patients before anyone else. I am a very outgoing, open person, so I love being able to meet new people every day.

What is it about the job that is most valuable and rewarding for you?

The most rewarding part of my job is being able to see a patient leave our office with a huge smile on their face. Hearing that our office made their life so much better just makes me smile and knowing that our patients are happy with our staff and office makes me want to come to work every day.

How has the Provider Marketing Program improved your patient base and revenue?

Having available for our patients has been great for both our patients and our staff. The reasonable pricing that offers makes it possible for our patients to come to our office with dental coverage. Especially with the economy the way it has been and patients losing their jobs, which means losing their insurance. Patients would not come into our office because they couldn’t afford traditional insurance. has made it possible for them to pick a plan and continue their care with our office.

What are some of your hobbies and interests?

It’s hard to have any hobbies when you’re working six days a week, but any spare time I have I love spending it with my family and anywhere on the water.

Visit our Dental Office Manager Connection Corner and become a part of a community that connects dental office managers to gather dental marketing knowledge, share industry best practices, and offer communication and team building tips.

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